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Our front desk in Toronto has closed permanently If you visit us in person, here’s what this change means for you.

Management Area

Network Status Network Status

This area provides you with constant updates of the network status.

Bug Report Bugs

Please provide us with any details to errors found both on our site or within our systems. Our Administrators are interested in how they, along with our programmers help make your online experience better.

test Email Setup

This is an area where you will be able to proceed with setting up your new e-mail account.  Please have your temporary username and password at hand in order to proceed.  If you wish to create your e-mail account, please contact one of our Customer Care Agent directly.

Web Mail Web Mail Login

This area is where you login to check your e-mail accounts. If you have not already created your accounts please click on the E-mail Panel above to create one. Accounts via this webmail interface are only accessible once the e-mail has been created.

911 911 Address Change

This area is used to login to your 911 address change panel. This will allow you to change your 911 address.

Voip Phone Voip Phone Control Panel

This area is used to login to your Voice over IP control panel. This will allow you to check your voicemail, call records, setup forwarding, etc. Please remember to select the right timezone server. Review your welcome letter to know which server you are on.

Community Acanac Forums

Many answers can be found on various topics in our online community server. Thousands of users such as yourself have had similar questions that have already been answered. Don’t wait hours for answers from support when they are one click away.

Community Home Phone ATA Update Procedure

Please follow the simple instructions provided below to update your ATA. There are 3 fields in your ATA set up menu that will need to be updated with the same information.